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Crisis Resources

URL: wouch.app/crisis-resources Last updated: [date at publish, with verified monthly]

If you are in crisis right now

You do not have to use Wouch to get help. The resources below are external, free, and confidential. They are listed by region. Find yours and call, text, or chat now.

If you are in immediate physical danger, please call your local emergency number first.

India

  • iCall - confidential counselling. +91 9152987821 (Mon–Sat, 8am–10pm).
  • Vandrevala Foundation Helpline - 24/7. 1860 2662 345, +91 9999 666 555.
  • AASRA - 24/7. +91 9820 466 726.
  • iCall email counselling - icall@tiss.edu.
  • Snehi - Delhi-based, 24/7. +91 9582 208 181.
  • Childline India - for anyone under 18, 24/7. 1098.
  • Sneha Foundation Chennai - 044 2464 0050 (10am–10pm).
  • Emergency - 112 (national emergency number).

Singapore

  • Samaritans of Singapore (SOS) - 24/7. 1-767. Text 9151 1767. Email pat@sos.org.sg.
  • Institute of Mental Health 24-hour Helpline - 6389 2222.
  • Care Corner Counselling Centre - Mandarin. 1800 353 5800.
  • Tinkle Friend - for children. 1800 274 4788.
  • Emergency - 995 (medical), 999 (police).

Germany

  • Telefonseelsorge - 24/7. 0800 111 0 111 or 0800 111 0 222 (free, anonymous). Chat at telefonseelsorge.de.
  • Nummer gegen Kummer - for children and young people. 116 111 (Mon–Sat, 2pm–8pm).
  • Nummer gegen Kummer Elterntelefon - for parents. 0800 111 0 550.
  • Krisendienst Bayern (in Bavaria) - 24/7. 0800 655 3000.
  • Emergency - 112 (medical), 110 (police).

European Union (general)

  • EU Emergency Number - 112, free from any phone in any EU country.
  • Befrienders Worldwide directory - befrienders.org for crisis helplines in your specific country.
  • Mental Health Europe - mhe-sme.org/find-help for country-specific mental health resources.

United States

  • 988 Suicide & Crisis Lifeline - call or text 988, 24/7. Chat at 988lifeline.org.
  • Crisis Text Line - text HOME to 741741, 24/7.
  • The Trevor Project - for LGBTQ+ young people. 1-866-488-7386, text START to 67867verse.
  • RAINN (sexual assault) - 24/7. 1-800-656-4673. Chat at rainn.org.
  • National Domestic Violence Hotline - 24/7. 1-800-799-7233. Text START to 88788.
  • SAMHSA National Helpline (substance use) - 24/7. 1-800-662-4357.
  • Emergency - 911.

United Kingdom

  • Samaritans - 24/7. 116 123 (free). Email jo@samaritans.org.
  • Shout - text SHOUT to 85258, 24/7.
  • Mind Infoline - 0300 123 3393 (Mon–Fri, 9am–6pm).
  • CALM - for anyone struggling. 0800 58 58 58 (5pm–midnight). Webchat at thecalmzone.net.
  • Papyrus HOPELINE - for under-35s. 0800 068 4141, text 88247.
  • Refuge (domestic abuse) - 24/7. 0808 2000 247.
  • Emergency - 999 or 112.

Algeria

  • SOS Aide Morale - +213 21 91 02 91 (Algiers).
  • Befrienders Worldwide - befrienders.org (international fallback).
  • Emergency - 14 (police), 17 (gendarmerie).

The Gambia

Dedicated 24/7 mental health crisis lines are limited in the Gambia. The following resources are available:

  • Tanka Tanka Psychiatric Hospital (Banjul). +220 4495 030.
  • Befrienders Worldwide - befrienders.org for international support by phone, email, or chat.
  • Emergency - 117 (police), 116 (ambulance).

If you are in the Gambia and need to talk to someone, please consider Befrienders' email service: many people find this easier than phone, and the response is from a trained person.

Anywhere - international

A word from us

Wouch is designed to recognise when someone is struggling and to connect you with the help above, not to keep you inside the platform when what you need is human care. If something on Wouch surfaces a hard moment for you, the right next step is often to close the app and reach one of the lines above.

We will be here when you come back.